Which role in KCS has view restrictions on knowledge articles?

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In KCS (Knowledge-Centered Service), the role that has view restrictions on knowledge articles is the Candidate. This role is primarily responsible for creating and proposing knowledge articles that may not yet be approved or published. As a Candidate, the individual can work on the articles but is not granted full access to view all completed and published knowledge articles. This limitation is designed to protect the integrity and accuracy of the knowledge being developed, allowing Candidates to focus on their contributions without the potential distraction or influence of existing knowledge articles that may not align with their work.

The other roles in KCS, such as Contributor, Publisher, and Coach, have more comprehensive access to knowledge articles. Contributors actively create and edit articles with the aim to enrich the knowledge base. Publishers have full permissions to review and publish knowledge articles, ensuring that the content meets the necessary standards before it becomes accessible to all. Coaches, on the other hand, work to facilitate knowledge sharing and improvement, typically having access to both existing articles and those under development, to guide Contributors and Candidates effectively. Thus, the Candidate role is uniquely positioned with these view restrictions to foster a focused development environment for knowledge creation.

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