Who are the primary owners of the key deliverables in a KCS Design session related to content standards?

In a KCS Design session focused on content standards, the primary owners of the key deliverables are knowledge workers. This is because knowledge workers are directly engaged in the creation and maintenance of knowledge articles, making their input critical in establishing standards that will affect their day-to-day tasks. They bring essential insights from their experiences and interactions with the knowledge system, ensuring that the content is relevant, accurate, and useful.

Their involvement helps to ensure that the standards reflect practical needs and actual workflows, which in turn promotes greater adherence to these standards across the organization. Since knowledge workers are the ones utilizing the knowledge base and contributing to it, they are best positioned to define what constitutes high-quality content and what standards should be applied to maintain that quality.